When passing through London Heathrow after an overnight flight from JFK, we spent a few hours in the SkyTeam Lounge in Terminal 4 before our connecting flight to Malta via Air Malta. We had a number of options through Priority Pass in selecting our London lounge, including a couple in Terminal 3 (where we landed), and multiple options in Terminal 4 (from where our Malta flight departed) – a branch of the Art & Lounge, a Plaza Premium Lounge, and the SkyTeam Lounge. We opted for the SkyTeam Lounge in Terminal 4 based on other online reviews, and we were not disappointed. The SkyTeam Lounge was a GREAT Priority Pass lounge! Side note – Heathrow is almost always a mess, so I always recommend lounging in your departure terminal rather than the arrival terminal and, more importantly, leaving LOTS of time between connections, especially coming from the US and then connecting elsewhere in Europe.
En route back from Malta, Dan and had a little over three hours to kill in Heathrow’s Terminal 3 before flying back to New York via Virgin Atlantic. Since we flew economy class, we had two options for airport lounges via Priority Pass – the Aspire Lounge and the No. 1 Lounge. Since we had visited the Aspire Lounge (albeit in Terminal 5) previously, we decided to check out the No. 1 Lounge this time, as it was new and it gets pretty good reviews.
The No. 1 Lounge is part of a chain of lounges in the UK. The public can buy access to the lounge for 40 Pounds, and the No. 1 Lounge also accepts Priority Pass, Dragon Pass, Diners Club, and Wexas, and acts as a lounge for certain carriers. As such, it can definitely fill up and lock out Priority Pass members. To avoid this, the No. 1 Lounge offers an option for Priority Pass members to purchase guaranteed access for 5 Pounds/person. We did purchase this option, but it ended up being unnecessary.
The No. 1 Lounge is located post-security on the second floor of Terminal 3 of Heathrow Airport, just next to the Virgin Atlantic Clubhouse and very close to other airline lounges. It was easy enough to find, just follow signs for airport lounges and don’t get distracted in crazy Terminal 3! There is an elevator and stairs to access the lounge. Entrance was quick and easy with our Priority Pass, and there were no restrictions for entry at 11 AM on a Sunday morning in June.
Upon arrival, you are given a menu with hot meal choices for the day, a bit of general information on the lounge, and the wifi password.
Upon entry, the No. 1 Lounge is quite large with decent airport views (the exact same as the Virgin Clubhouse, only 1 floor higher). Just past checkin is a pretty large bar with bar stool seating. Just past the bar is a small buffet and coffee area with table seating.
Moving around the corner from the buffet area, there is a lot of seating, both nice sofa like chairs, tables, and seating overlooking the runway. While there was a lot of seating, it was pretty crowded. In addition to this area, there are a few private rooms that can apparently be rented out for private groups (or possibly airlines). We ended up in one of these rooms at a large table just in front or a large TV playing BBC. These small side rooms also had small fridges with soda and water.
Since we had limited time in the lounge, we decided to order hot food as soon as we sat down. Dan took our two menus to the bar, where all orders are placed, and placed our orders. The way the hot food works is that your menu is a ticket for one meal. We just missed breakfast, so I ordered the truffle mac and cheese and Dan ordered the bacon sandwich. Our food came out about 15 minutes later and both were quite delicious!! My only complaint is that the dishes were a little small… But we ended up lucking out and our neighbor gave us his menu (he was not eating) and we ordered a third fish wrap, which was served with potato chips and was SO good!! We were definitely plenty full at this point!
Aside from order from the menu, which is a really fun option in an airport lounge, we also visited the little buffet area. We visited just as the lunch portion was going out. When we visited, the buffet consisted of a hot soup, a beet salad, a small lettuce salad with some vegetables, fresh fruit (whole apples, oranges, etc.), and some nuts and dried fruit. The nearby coffee bar doubled as a dessert bar and offered cookies and a couple different types of tea cakes. The desserts were really good and the buffet food was high quality, but I was looking for something a little more unhealthy on my last day of vacation….
While the hot food is understandably limited at the No. 1 Lounge, the drinks (well most) are free flowing (unlike the Aspire lounge). At the No. 1 Lounge, all alcohol beverages come from the main bar, and there are a lot of options. Seriously, Prosecco, numerous types of red and white wines, draft and bottled beer, and cider. There is also Champagne available for purchase. Between Dan and me, we tried the Prosecco, cider, and the Spanish Rioja red wine. I do not recall the brand of wine, but the Spanish Rioja was an excellent wine for a Priority Pass airline lounge.
In addition to alcohol drinks, the No. 1 Lounge offers complimentary bottles of flat and sparkling wine, a variety of sodas, juice, and a large coffee machine making all of the standard espresso beverages. These drinks are all unlimited and are self-serve via several small fridges spread out throughout the lounge.
The No. 1 Lounge has in lounge lavatories, which were clean and large enough to change and freshen up. The No. 1 Lounge also offers showers for 15 Pounds, nap pods for 20 Pounds, and apparently spa services! We did not use these features, nor did I see anyone else using them, but they apparently exist…
All in all, the No. 1 Lounge was a good lounge, and I think that I liked it better than the Aspire Lounge, but only slightly.
STEAL OUR LOUNGE
No. 1 Lounge Heathrow: Post-security in London Heathrow Terminal 3. Follow signs for Lounge F access. Directly above the Virgin Clubhouse. Open daily 4:30 – 22:30. From 34 Pounds in advance, 40 Pounds at the door. Priority Pass, Dragon Pass, Diners Club, and Wexas members have complimentary access. Showers are 10 Pounds extra for patrons with complimentary access. Pass members can also guaranty entrance for 5 Pounds per person online in advance.